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Better Search just got….better!

Andrew  |  19/01/2012 12:17:31

WCH Better Search

Better Search offers a versatile upgrade to our standard Ecommerce search functionality. The latest version offers a range of tweaks and improvements that enable your customers to accurately find the products they’re interested in.

It’s smart, intuitive and available now.

Quite simply, it’s a Better Search….

Find Out More

Chain Reaction Cycles and Giant UK

Andrew  |  17/10/2011 10:51:02

Chain-Reaction-Cycles-Logo-2010-500x270

It’s been a busy start to the autumn season here at Citrus-Lime.

Chain Reaction Cycles have launched their state-of-the-art Belfast store and Giant UK are set to roll out our new ‘click and collect’ software.

Find Out More

Autumn Tradeshow Report

Andrew  |  11/10/2011 14:51:30

OTS_logo

It’s been a busy end to September for Citrus-Lime’s Grant Hadwin, David Gaule and Andrew Thomas. Exhibiting at the Outdoor Trade Show at Stoneleigh Park, sponsoring the BikeBiz Awards 2011 at the Hilton Metropole and dropping by the Cycleshow at Birmingham’s NEC.

Find out how we got on…

Keep it SIMple: SIM Microsite

Andrew  |  19/09/2011 14:42:00

sim-logo

Explore CitrusLime’s SIM Microsite, dedicated to our Supplier Integration Module v2.0 , featuring regular updates, expanded Module functionality and interactive video guides via SIM TV.

Revolutionise the way you access and handle Supplier data with SIM v2.0

Check out the SIM Microsite

New: Marketing Desk

Andrew  |  15/09/2011 14:08:00

Dear Jane - Dear John

Citrus-Lime has created a powerful new marketing solution to enable Retailers to generate targeted marketing strategies.

Find Out More

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Bike Retailers Workshop Module
The ideal solution for cycle retailers wanting to better manage their workshops - integrates fully with Microsoft RMS.

Citrus-Lime Bike Workshop Module

We have developed a Workshop Module which adds to the functionality already present in Microsoft RMS to deliver a solution that meets the needs of Bike Shops offering servicing and upgrades to their customers in a way that none of our competitors can.

Imagine a system that got rid of the administrative headache of managing your workshop area; a system that would allow you to calendar each job and track it from order to collection/delivery; a system that recorded each part used and the amount of labour extended; a system that automatically emailed or sent a text message to your customer when the bike was ready to collect; that system is the Citrus-Lime Bike Workshop Module.

Not only does the system reduce the management time and mental effort involved in running your workshop, it also will help you to reduce costs and provide outstanding levels of customer service. We all know that in this industry recommendations are critical, the Bike Workshop Module can help you build a workshop business that customers will rave about.

Key Features:

  • Sends the customers emails / SMS when jobs are completed or delayed due to a lack of available stock;
  • Full Outlook style calendar with drag and drop functionality;
  • Quickly access customer contact details and information in the workshop module;
  • Quickly (one click) push jobs back into the scheduling view when work is not complete;
  • See which parts are on order from suppliers on the Workshop Works order;
  • Based around the Microsoft POS system so the system is future proof;

New Features:

  • Allocate mechanics to a job.
  • Multiple view calendars:
    • View calendars by Month, Week or combined view.
    • View by Mechanic.
    • Mix and match date/mechanic views for a full overview of your workshop workload.
  • Track due dates and track overdue jobs easily using colour coded appointments.
  • Email/SMS:
    • Contact customer with one click or by using drag and drop from calendar.
    • Log interactions with customer.
  • Sends workshop notifications if jobs are delayed due to lack of available stock.
  • Track customer bikes and service dates.
  • Report on workshop financials and workshop job status.
  • View stock availability information for jobs from the workshop module

Optional Features:

  • Mail merge from the customer database to allow service reminders to be emailed or printed based on last service dates.

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