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Latest News From our blog

BATCH PROCESSING IN RMS - A GREAT TIME SAVER!

Graham  |  23/07/2010 15:21:07

The Bulk Ecommerce Order Processing Module is designed for customers processing large volumes of orders per day. It significantly improves Microsoft RMS by providing batch processing for ecommerce and mail-order transactions. The system provides a significant cost saving over standard RMS Internet order processing, is less error prone and supports a proper pick and pack strategy. Take a look at the feature list by visiting the Citrus-Labs blog.

eBay and Amazon integration added to CitrusStore

Graham  |  19/07/2010 17:07:55

OUR NEW MARKET PLACE MODULES allow you to take your CitrusStore product catalogue to new sales channels. There's been a lot of interest in this development from our retailers and it's just left our dev lab, take a look at the integration features in the Citrus-Labs blog.

COMING SOON - TWO NEW SUPPLIERS INTEGRATE WITH CITRUS-LIME.

Graham  |  19/07/2010 12:24:16

Citrus-Lime prepare to welcome two new distributors to our Supplier Integration Module.Endura and Bob Elliot will join Giant, Madison, Specialised and Raleigh as the latest distributors to integrate to our SIM. Facilities available from Endura and Bob Elliot will include stock check and product image download.

Learn more about our Supplier Integration Module - Citrus-Lime's Supplier Integration for Epos and Ecommerce.

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Detailed information about Bike Retailers Workshop Module

Bike Retailers Workshop Module

The ideal solution for cycle retailers wanting to better manage their workshops - integrates fully with Microsoft RMS.

Citrus-Lime Bike Workshop Module

We have developed a Workshop Module which adds to the functionality already present in Microsoft RMS to deliver a solution that meets the needs of Bike Shops offering servicing and upgrades to their customers in a way that none of our competitors can.

Imagine a system that got rid of the administrative headache of managing your workshop area; a system that would allow you to calendar each job and track it from order to collection/delivery; a system that recorded each part used and the amount of labour extended; a system that automatically emailed or sent a text message to your customer when the bike was ready to collect; that system is the Citrus-Lime Bike Workshop Module.

Not only does the system reduce the management time and mental effort involved in running your workshop, it also will help you to reduce costs and provide outstanding levels of customer service. We all know that in this industry recommendations are critical, the Bike Workshop Module can help you build a workshop business that customers will rave about.

Key Features:

  • Sends the customers emails / SMS when jobs are completed or delayed due to a lack of available stock;
  • Full Outlook style calendar with drag and drop functionality;
  • Quickly access customer contact details and information in the workshop module;
  • Quickly (one click) push jobs back into the scheduling view when work is not complete;
  • See which parts are on order from suppliers on the Workshop Works order;
  • Based around the Microsoft POS system so the system is future proof;

New Features:

  • Allocate mechanics to a job.
  • Multiple view calendars:
    • View calendars by Month, Week or combined view.
    • View by Mechanic.
    • Mix and match date/mechanic views for a full overview of your workshop workload.
  • Track due dates and track overdue jobs easily using colour coded appointments.
  • Email/SMS:
    • Contact customer with one click or by using drag and drop from calendar.
    • Log interactions with customer.
  • Sends workshop notifications if jobs are delayed due to lack of available stock.
  • Track customer bikes and service dates.
  • Report on workshop financials and workshop job status.
  • View stock availability information for jobs from the workshop module

Optional Features:

  • Mail merge from the customer database to allow service reminders to be emailed or printed based on last service dates.

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