Microsoft Dynamics Retail Management System (RMS)
The Comprehensive Retail Management, Stock Control & Electronic
Point of Sale Solution.
Citrus-Lime specialise in providing independent retailers with
modern and efficient retail solutions that give them a competitive
advantage and deliver the infrastructure on which to build successful
retail businesses. Our solutions are flexible, feature-rich and
can scale from single store (single till) operations to multiple
sites with many lanes. We also have the ability to integrate Microsoft RMS
with our eCommerce
designs, offering functionality and features (more normally
associated with large players such as Amazon) to small and medium
sized retailers.
Your passion for your products and your customer service skills
are critical to your success but so, too, is maintaining tight
control over your business processes. And it is in this, the less
glamorous side of retail, that our retail solutions (based on
Microsoft RMS) assist you in maintaining your competitive edge,
controlling costs and retaining and growing the share of your chosen market.
What is Microsoft RMS?
Microsoft RMS is a PC-based software system that helps retailers to run their
businesses efficiently and provides up-to-date management information
to keep your business responsive. Basically, it automates a lot of
the functions that would otherwise fill your day with paperwork
and provides you with the figures you need to see how your business
is performing and make informed decisions.
Microsoft RMS is a powerful retail software package that is aimed at small
and medium size retailers who need to upgrade their systems to achieve
greater efficiency and productivity. RMS allows retailers to leave
manual processes behind and contains features more commonly associated
with the big chains. At its most simple level it can run on a single
PC, with cash draw, bar code reader and chip and pin machine attached.
But it is capable of growing into a multi-lane, multi-store
system with headquarters management that can deal with store-to-store
transfers, chain wide pricing promotions and so much more.
Some highlights of Microsoft RMS
Avoid bottlenecks at the till your staff can check prices, availability
and stock location instantly and without having to leave the till.
They will also be able to, access customer information, handle partial
payments, clock-in and out, process returns, take back orders or
reserve items, and much more.
You can say 'Good-bye!' to manual stock counts. Microsoft RMS tracks
items from the moment you order them to the moment their sold, you
can deal with all sorts of inventory types such as standard, matrix
and weighed items, and the system will also help you reduce instances
of shrinkage, false returns, credit-card fraud and unauthorised
discounts.
If you want to know how a particular item is selling, or how profitable
it is, the information is in front of you instantly. If you want
to monitor the performance or activity of your cashiers then you
can do that too.
Key Features of Microsoft Dynamics Retail Managment System
* Point-of-sale operations - Microsoft RMS is simple and
efficient to use. The functionality available right at the till
is very impressive and allows staff to deal with customer enquiries
promptly. Staff can check stock levels or provide product information,
and (if authorised) they can also back-order stock and process refunds.
* Stock control and tracking - Effective stock control is
a constant challenge but is crucial to running a successful retail
business. Microsoft RMS recognises this and provides the tools you need to
efficiently manage stock control. The system is capable of tracking
items throughout their journey through your business, from the moment
you order them from the supplier to the moment they are sold; there
is no need for manual stock counts.
* Pricing, sales, and promotions - Microsoft RMS deals with
all sorts of pricing and promotion structures, you can;
- discount the entire sale or just selected items at the point of sale
- set up mix-and-match and 'Buy X, Get Y' pricing (including fixed price and percentage discounts)
- utilise Lot pricing (single, six-pack, case and more)
- assign multiple price levels for different customers (price break tables) and prevent staff from discounting below a set profit margin.
* Customer management and marketing - Offer discounts
and vouchers or suggest add-on sales based on previous purchases.
Improve customer service, when a customer purchases an item, the
system can flash a note to the cashier to pass on targeted advice,
or perform a visual/ID check for age-restricted goods.
* Employee management - Staff can clock in and
out using the in-built system. You can also restrict what different
members of staff can do, for example; limit the ability for staff
members to offer discounts or order stock. You can see which staff
members have the highest average transaction figures, and suggest
up-sells and cross-sells at the point of sale.
* Customised reports - In the fast moving retail
environment it is important to know which lines are selling best,
and equally important, which lines are failing to sell. Microsoft RMS helps
you make more informed decisions. Generate daily sales reports and
journals; see how particular lines are selling, or how much margin
they are generating and ensure that your best sellers are always
in stock with automatic reorder levels.
* Information security - Not only can you restrict
how much functionality each member of staff has, but you can also
be confident that your credit/debit card processing is secure and
uses the latest industry security standards.
Complete ePoS Solutions
We dont just provide the software, we can also set you up with
the EPoS hardware youll need too! Whether your tills are based
on a basic PC with attached cash draw and scanner or a Retail Hardened
all-in-one IBM Touch screen unit, we can supply and support all
the hardware and peripherals you will need, as well as taking care
of installation and training.
Find Out More about Citrus-Lime's Retail solutions
VISIT OUR RMS & ECOMMERCE PAGE Our
Combined eCommerce and Retail Management Solutions
DOWNLOAD RMS
Feature List (PDF)
DOWNLOAD RMS
v2 Store Operations Datasheet (PDF)
DOWNLOAD RMS
v2 Headquarters Datasheet (PDF)
WEB LINK View
an online Demo of RMS (Flash Required)
INFO - To
request a full brochure including case studies (Click Here)
MAKE ENQUIRY - To
make a web enquiry please Click Here
Call Citrus-Lime Now
If you would like more in-depth information about our Retail Management
(ePos & Stock Control) Solutions then call us for a chat on
0845 603 9254.